Post
This section explains how the UK postal system works, what you can do to sort out problems with your mail, and how to make a complaint about a postal operator.
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No more expensive payment surcharges on credit and debit cards
You can't be charged any more than it costs to process the payment.
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Child maintenance - new government scheme
New scheme for arranging child maintenance when parents can't agree.
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Wise up when buying energy efficiency products for your home
Get top tips from the Office of Fair Trading (OFT).
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Changes to legal aid

Civil legal aid no longer available for many types of problems.
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Higher-income families to pay more tax if they keep Child Benefit

Changes to Child Benefit start from 7 January.
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GPs to start giving out medical certificates completed on computer instead of handwritten notes.
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Get help with school costs, such as help with school uniform, transport to school and discretionary grants.
This section explains how the UK postal system works, what you can do to sort out problems with your mail, and how to make a complaint about a postal operator.
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Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux.
Charity registration number 279057,
VAT number 726 0202 76,
Company limited by guarantee.
Registered number 1436945 England,
Registered office:
Citizens Advice
Myddelton House,
115-123 Pentonville Road,
London N1 9LZ
