• Wales
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Y

Z

Cancer

Free prescriptions for cancer patients

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Capital (assets which could provide you with an income)

Housing benefit

Income support

Income tax on income from capital

Jobseeker's allowance

Pension credit

See also: Savings

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Car boot sales

Licences

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Care homes

Care homes

Community care services

Television licences - reduced fees

Veterans of the Armed Forces

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Care orders

Children in local authority care

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Carers

Assessments for carers

Carer's allowance

Grandparents - advice and support for grandparents with caring responsibilities

Time off work to care for dependents

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Carer's allowance

Carer's allowance

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Car repairs

See: Garages

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Cars

See: Vehicles

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Catalogues

Catalogue agents and responsibility for customer's debts

See also: Mail order

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CCJ

See: County court judgments (CCJ)

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Central heating

See: Heating

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Charge cards

Charge cards

See also: Credit cards

See also: Store cards

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Charging order

Securing the debt on your home

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Charities

Charity Commission

Complaints about fundraising

Fundraising Standards Board

Tax reliefs on gifts to charity

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Chat rooms

Internet chat rooms

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Child abuse

Child abuse

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Child benefit

Child benefit

See also: Benefits

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Childcare

Armed Forces - financial help for members of the Armed Forces, veterans and dependants

Childcare tax credit

Childcare vouchers

Help with costs

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Child maintenance

Child maintenance

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Children

Benefits for children

Birth certificates

Changing a name

Children in local authority care

Children in need - local authority services

Children's Commissioner for Wales

Civil partnership breakdown and children

Costs of raising children - guidance

Death of a child and claiming benefits

Education organisations

Employment

Free milk and vitamins / health benefits

Grandparents - advice and support about contact with grandchildren

Home school agreements

Inheritance if there is no will

Living together - relationship breakdown and children

Marriage breakdown and children

Neighbour disputes

Parental responsibility in opposite-sex couples

Parental responsibility in same-sex couples

Passports

Rights

See also: Young people

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Child support

See: Child maintenance

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Child tax credit

Appeals

Child tax credit

Complaints about poor service

Free school meals

Overpayments

Payment into bank accounts

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Child Trust Fund Cymru

Child Trust Fund Cymru

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Christmas

Christmas day working in shops

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Christmas bonus

People aged 60 or over, or receiving certain disability or bereavement benefits

Widows and widowers

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Cigarettes

Young people

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Cinema

See: Films

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Civil legal aid

Legal aid for civil cases

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Civil partnership

Bereavement benefits

Changing your name

Civil partnership for same-sex couples

Ending a civil partnership

Entry requirements for foreign nationals coming to the UK to enter into a civil partnership

Inheritance if there is no will

Living together and civil partnerships - legal differences

Parental responsibility

Passports

Paternity leave

Retirement pension

Rights to the home when relationship ends

Tax allowances and amounts

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Civil recovery

Civil recovery for compensation for alleged theft or negligence

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Civil rights

Frequently asked questions about civil rights

See also: Human rights

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Claims assessors

Personal injuries compensation

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Clothing

Budgeting loans for clothing

School uniforms and clothing grants

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Cohabitation

See: Living together

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Cold weather payments

Appeals

Cold weather payments from the social fund

See also: Winter fuel payments

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Commonhold

Commonhold property

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Communications

Frequently asked questions about communications

Welsh language

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Community care

Assessment of needs

Charging for services

Complaints about services

Direct payments

Entitlement to services

Provision of services

Support for older people to stay in their own home

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Community care grants

Payments from the social fund

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Community Health Councils

Complaints about health services

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Community Legal Advice Helpline

Free legal helpline for people on low incomes

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Community support officers

Community support officers

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Compensation

Airlines - cancellations, overbookings and delays

Armed Forces - compensation for people injured while serving in the Armed Forces

Bank goes out of business

Benefits and social security - complaints about poor service

Civil recovery for compensation for alleged theft or negligence

Criminal injuries compensation

Employment tribunals

Faulty goods bought on credit - compensation

Injuries and accidents

Personal injuries

Small claims procedure

Special compensation schemes

Taxation of compensation payments

Water companies

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Computers

See: Internet

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Conditional sale

Conditional sale

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Constructive dismissal

See: Dismissal

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Consumers

Banks and building societies - problems

Charities - complaints about fundraising

Charity Commission - complaints about charities

Credit cards - extra protection when buying goods or services

Disability discrimination

European consumer centres

Frequently asked questions about consumer affairs

Fundraising Standards Board - complaints about charities

Garages - problems with repairs and services

Goods - problems when buying

Internet auction sites

Organisations which can help with consumer complaints

Saving money on household bills, shopping and leisure activities

Scams - schemes designed to con money from people

Services - problems when buying

Small claims

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Contact

Children in care - contact

Civil partnership breakdown - contact with children

Cohabitation breakdown - contact with children

Grandparents - advice and support about contact with grandchildren

Marriage breakdown - contact with children

Relationship breakdown - contact with children

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Contraception

Young people

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Contracting in/out

Checking whether you are contracted out of additional pension

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Contracts of employment

Agency workers

Basic rights at work

Employment contracts

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Contractual maternity pay

See: Maternity pay

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Contractual sick pay

See: Sick pay

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Contributions

See: National insurance contributions

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Controlled Legal Representation

Free help available for tribunal cases

Legal aid

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Coroners

Coroners and inquests

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Corporal punishment

Corporal punishment at school

Smacking children

When it may be used

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Costs

See: Legal costs

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Council tax

Armed Forces - council tax relief for serving members of the Armed Forces

Council tax

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Council tax benefit

How to claim

Who can claim

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Council tenants

Disabled tenants - alterations

Exchanging council accommodation

Finding council accommodation

Introductory tenants

Problems with council tenancies

Repairs

Right to buy

Right to Repair scheme

Rights of council tenants

Tenancy agreements

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Countryside

Access to the countryside

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County court

Cases dealt with by the county court

Small claims procedure

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County court judgments (CCJ)

Changing a court judgment for debt

Creditor takes you to court for debt

Setting aside (cancelling) a court order for debt

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Courts

Alternatives to court

Bailiffs - stopping court action

Cases dealt with by different courts

Court-based dispute resolution when ending a civil partnership

Court-based dispute resolution when ending a marriage

Court-based dispute resolution when ending a relationship of living together

Debt - disputing a debt when the credit lender takes you to court

Disrepair in rented accommodation - taking legal action against your landlord

Financial help for representation at court

Jury service

Welsh - the right to use the Welsh language in court

Young people

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Credit

Age restrictions

Cancelling a credit agreement

Chargebacks - claiming money for goods bought by credit or debit card

Checklist - what to look for when choosing credit options

Credit agreements

Credit notes - buying goods

Credit notes - buying services

Credit reference agencies

Credit scoring

Debt

Disputing a debt

Disputing a debt - checking whether a credit agreement is valid

Disputing a debt taken out when under pressure, suffering from mental illness or learning difficulties, or under the influence of alcohol or drugs

Disputing a debt - taking action

Doorstep sales

Faulty goods bought on credit - compensation

Fraud prevention

Frequently asked questions about credit

Getting the best credit deal

Identity theft (frequently asked questions)

Islamic mortgages

Refusal of credit

Shopping around for credit deals

Terms and conditions of a credit deal

Types of credit

See also: Credit cards

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Credit cards

Abroad - using a credit card abroad

Balance transfers

Charges for late payment

Choosing and applying for a credit card

Complaining about a credit card provider

Credit card cheques

Credit cards - introduction

Credit limits

Credit rating

Extra protection when buying goods and services

Fraud

How credit cards work

Insuring a credit card

Interest on purchases

Repayments - difficulty paying off a credit card

Statements

Withdrawing cash on a credit card

See also: Charge cards

See also: Store cards

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Credit sale

Credit sale

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Credit unions

Loans from a credit union

Saving with a credit union

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Criminal Injuries Compensation Authority

Compensation for criminal injuries

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Criminal legal aid

Criminal legal aid

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Criminal record

Applying for a job - disclosing a criminal record (Frequently asked questions)

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Crisis loans

Loans from the social fund

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Critical illness insurance

Critical illness insurance

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Customs

Customs allowances

Prohibited and restricted goods

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Cyclists

See: Traffic accidents

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