Accidents, illness, and emergencies on holiday

This section gives you the information you will need to help you deal with accidents and emergencies while you are on holiday. You can also find information about what to do if you’re the victim of crime or you fall ill.

This content applies to Wales

You’re an independent traveller and your travel destination might be dangerous

What to do if you’re an independent traveller and you think your holiday destination might be dangerous.

Accidents and illness when travelling independently

What you should do if you’re an independent traveller and you fall ill or have an accident while you’re on holiday abroad.

You got food poisoning on a package holiday

What you should do if you think you have got food poisoning while on a package holiday.

You need to come home early from a holiday

What to do if you need to come home early from your holiday because you are taken ill or because an emergency means you are needed at home.

You think your package holiday destination might be dangerous

What to do if you think your package holiday destination might be dangerous or unsafe.

You’ve had an accident on a package holiday

What to do if you have an accident on a package holiday. If the accident wasn’t your fault your package holiday organiser might be held responsible. This means you may be able to make a personal injury claim in the UK even if the accident happened abroad.

What to do if someone dies abroad

Who to contact if someone dies abroad, registering the death and making funeral arrangements including covering the costs, and whether you can claim on travel insurance.

Your money or possessions are lost or stolen abroad

What to do if your money, passport or possessions are lost or stolen on holiday.

You’re involved in a road accident abroad

What you should do if you’re involved in a road accident while travelling abroad.

You’ve run out of money abroad

What to do and who can help if you run out of money while travelling abroad.

You’ve been a victim or accused of a crime abroad

Contacting the British Consul if you’re a victim of crime while on holiday or if you’re accused of committing a crime. The British Consul will be able to contact friends and family in the UK and offer help and support.