Trading Standards

Trading Standards is responsible for protecting both you and your community against rogue traders and traders who have acted unfairly. Find out here what kinds of problems Trading Standards will deal with and how to refer a problem to them.

This content applies to Wales

Reporting a problem to Trading Standards

What to do if you need to report a problem to Trading Standards, including who to contact, what information you need to give, what happens after you’ve reported the problem and what you can do if Trading Standards can’t help you.

Trading Standards - problems they can help with

What to do if you think you need to report a problem to Trading Standards, what help Trading Standards can give you, and what action Trading Standards can take against the trader.

If you need more help in the Channel Islands or the Isle of Man

Reporting a consumer problem to Trading Standards in Guernsey, Jersey or the Isle of Man.