Training and Development Manager

Position: Training and Development Manager

Location: London Borough of Hounslow (Hybrid working)

Closing date: 07 June 2024

Job title:
Training and Development Manager

Location:
London Borough of Hounslow (Hybrid working)

Salary:
£35,000

Salary pro rata:

No

London allowance:
No

Hours per week:
37.5 hours (part time considered)

Type of contract:
Permanent

Closing date for applications:
07/06/2024

Link to job pack for application for more information:

https://hounslowcabs.org.uk/category/job/

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. You will be part of our wonderful team of staff and volunteers committed to do their best for anyone in need of our help. To sustain our service, we now require a dedicated Training & Development Manager.

Job Purpose:

• Lead training and development for all colleagues (Staff and Volunteers) and guide people through the Adviser Learning Programme (ALP)
• Drive our recruitment and retention strategy for volunteers
• Develop and deliver our Training and Development Plan

This pivotal role will be responsible for the selection, training and deployment of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for paid staff and volunteers. You will be required to design and deliver group training sessions, and monitor trainee progress and development through structured training programmes.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.