Why is this important?
A to Z index - M
Mailing Preference Service
Mail order
- Credit agreements
- Distance selling regulations
- Goods from Europe
- Mailing Preference Service
- Mail order credit
- Prices of goods are changed before you buy
- See also: Catalogues
Maintenance
Making time of the essence
Malicious telephone calls
Mandatory Work Activity Scheme
Marketing
- Banned practices and unfair trading
- Holiday club presentations
- Timeshare presentations
- Unsolicited marketing telephone calls, texts and e-mails - how to stop them
Markets
Marriage
- Age at which marriage is allowed
- Bigamy
- Change of name
- Cohabitation and marriage - legal differences
- Forced marriages
- Getting married
- Irregular marriage - proof
- Proof of irregular marriage for social security purposes
- Reduced national insurance contributions for married women
- Remarriage and retirement pensions
- Tax allowances and amounts
- Transsexual people
Marriage breakdown
- Marriage breakdown
- See also: Lone parents
Massage
Maternity allowance
Maternity benefits
- Appeals
- Benefits for maternity
- Frequently asked questions
- Health in Pregnancy Grant - one-off payment to help prepare for the birth of a baby
- Maternity grants from the social fund
- See also: Benefits
- See also: Pregnancy
Maternity leave
- Discrimination by employer due to being on maternity leave
- Holidays during maternity leave
- Maternity leave
- Right to return to work
Maternity pay
Mediation
Medical certificate
Medical treatment
- Abroad - making a claim on your travel insurance
- Accident or illness abroad - independent traveller
- Alternative medicine - organisations
- Armed forces - health information for veterans and their families
- Children and consent to treatment
- Complaints about medical treatment
- Complementary medicine - organisations
- Consent to treatment and patients' rights
- Discrimination
- Health information for people with learning disabilities
- Insurance for travel abroad
- Paying for treatment not available on NHS - "top-up" payment
- Prescription charges - government guide to help with costs
- Private treatment
- Services available on the NHS
- Traffic accidents - charges for treatment
Medicines
- See: Drugs
Members of the Scottish Parliament (MSPs)
- Members of the Scottish Parliament - general information
- Complaints about the conduct of a member of the Scottish Parliament
Men's organisations
Mental capacity
- Consumer contracts - who can make and cancel a contract
- Scams - stopping vulnerable people from being scammed
Mental health
- Access to work scheme
- Alternative medicine - organisations
- Armed Forces - health information for veterans and their families
- Community care services
- Complementary medicine - organisations
- Consumer contracts - who can make and cancel a contract
- Debt - responsibility for debts taken out when ability to understand a credit agreement was affected by mental illness
- Personal injuries - psychological injury or illness
Metal detectors
Meters
- Gas and electricity meters - moving a meter
- Gas or electricity meter is faulty
- Reading a gas meter
- Reading an electricity meter
- Smart meters - saving money on energy bills
- Water meters
MI New Home scheme
Microgeneration equipment
Migrant workers
- Benefits for workers coming to the UK from abroad (Frequently asked questions)
- Health and safety of migrant workers
- Income tax
- Migrant workers and gangmasters
- National insurance
- Rights at work
- Working tax credit
Military
- See: Armed forces
Milk
Minimum wage
Misconduct
- Dismissal for misconduct - effects on benefits
- Private health care - complaining about misconduct and assault
- Professional misconduct by NHS staff
- Vets - complaints
Misrepresentation
- Goods do not match their description
- Holiday didn't meet the brochure description
- Timeshare - you were misled about a timeshare
Mobile phones
- 0800, 0808 and 0500 numbers
- Abroad - using a mobile phone abroad including internet use on your phone
- Bills - disputing a bill
- Bills - problems with paying your bill
- Bills - who is responsible for paying the bill
- Broken or faulty equipment
- Buying or selling a secondhand phone
- Cancelling your service contract
- Cashback problems
- Choosing a service provider
- Complaining to the ombudsman
- Complaints
- Contract terms and conditions have changed
- Disconnection - advice for vulnerable people
- Disconnection - reasons for disconnection and getting reconnected
- Disconnection - threatened with disconnection because you are behind with paying your bills
- Emergency SMS service - free of charge text messages to the emergency services for the hearing or speech impaired
- Extra rights to information for purchases made by mobile phone
- Free calls from 0800, 0808 and 0500 numbers
- Frequently asked questions about mobile phones
- Hospitals - mobile phone use in hospital
- Insurance
- Mis-selling of a service
- Mobile phone contracts
- Mobile phone masts
- Mobile phone use whilst driving
- Number portability - keeping your number when you switch service provider
- Ofcom - telecommunications regulator
- Pay as you go
- Poor network coverage
- Premium-rate prize draw scams
- Previous service provider is still billing you after switching
- Repairs to service - delays
- SIM only services
- Slamming - switching service provider without your consent
- Stolen or missing mobile phone
- Stolen phone - liability for unauthorised calls before reporting that phone is stolen
- Switching service provider
- Switching service provider - top tips
- Tariff and phone bought from different companies - complaints
- Tariff and phone bought from independent supplier - complaints
- Television licences and TV enabled mobile phones
- Unsolicited marketing calls and texts - how to stop them
- Warranty and insurance scams
Mobility needs
- See: Disability
Mobility scooters
Money lenders
Money purchase pensions
- See: Personal pensions
Mortgage rescue schemes
- Government-backed mortgage rescue schemes
- Local authority, housing association and social landlord schemes
- Private schemes
- Selling your home and renting it back from private firms
- Selling your home and renting it back - government-backed schemes
- Selling your home and renting it back - local authority, housing association and social landlord schemes
- Selling your home and renting it back - private company schemes
Mortgages
- Benefits giving help towards mortgage costs
- Budgeting
- Buying a home
- Cutting down mortgage costs
- Dealing with your mortgage lender
- Eviction due to mortgage arrears
- Explanation of some terms used when dealing with mortgages
- Financial advice
- Finding the best mortgage deal
- Help with mortgage costs if you're not working
- Homeowners Mortgage Support
- Increasing income to pay off mortgage arrears
- Interest payments and income support
- Islamic mortgages
- Lender is taking court action for mortgage arrears
- Mortgage problems - how to sort out your mortgage problems
- Mortgage arrears - how to deal with mortgage debts
- Negative equity
- Reduced income and mortgage payments
- Reducing mortgage costs
- Repossession due to mortgage arrears
- Second mortgages
- Secured loans
- Selling your property to clear mortgage debts
- Shared ownership properties - cutting down mortgage costs
- Tax relief
- Types of mortgage
- Variable rate mortgages - coping with increased repayments
- See also: Mortgage rescue schemes
Motability
MOT certificate
MOT test
Motorcycles
- Compulsory basic training for mopeds and motorcycles
- Insurance
- Motor industry organisations and codes of practice
- MOT - problems with the MOT of a car you bought
Motor Insurers' Bureau
Motor manufacturers and traders
Motor vehicles
- Disability - vehicle options for disabled people
- Motor industry organisations and codes of practice
- MOT - problems with the MOT of a car you bought
- See also: Secondhand cars
Moving
- British Association of Removers
- Buying a home
- Finding out who supplies gas or electricity to your home
- Gas and electricity - what you need to do
- Problems with building work on a property you bought from someone else
- Problems with buying or selling a home
- Selling a home
- Types of mortgages