Why is this important?
A to Z index - G
Gambling
- Gaming clubs, lotteries and raffles - what registration is required
- Internet gambling
- Online gambling
Games consoles
Gangmasters
Garages
- Cost of repairs or servicing - decision tree
- Damage to your car while at a garage
- Finding a garage to repair or service your car
- Garage finder - find a garage in the UK approved by Motor Codes
- Loss of your car while at a garage
- Quality of repairs or service
Gardens
Gas
- Access to your land or property by supply companies for mains work
- Arrears
- Bill is in credit
- Bill is too high
- Bills - information that should be on your bill
- Bills - paying by direct debit
- Bills - paying quarterly
- Bills - payment methods overview
- Bills - problems paying your energy bill
- Bills - problems with energy bills - overview
- Bills - supplier has increased your direct debit
- Bills - who is liable to pay
- Bills - you haven't received a bill for a long time
- Bogus energy salespeople - common tricks
- Choosing an energy supplier
- Choosing an energy supplier - comparing prices
- Complaining to an energy supplier - template letter
- Complaining to the energy ombudsman
- Complaining to your energy supplier
- Connection to gas network - who supplies the connection
- Connection to gas network is refused by the supplier
- Disconnection - your supplier is threatening to disconnect you
- Doorstep sales - protecting yourself
- Energy Best Deal videos
- Energy contracts explained
- Energy monitors - saving money on energy bills
- Energy supplier wants financial security before connecting you to the supply
- Erroneous Transfer Customer Charter
- Erroneous transfers to another supplier
- Extra help for older people, disabled people and those on low income - overview
- Face-to-face marketing - code of practice
- Finding a registered gas installer
- Finding out who supplies gas to your home
- Frequently asked questions about gas supply
- Gas and carbon monoxide leaks in the home
- Gas Safe Register
- Gas supply - overview
- Getting a gas connection to your home
- Guaranteed Standards for energy companies
- Insulation and draughtproofing - saving money on energy bills
- Interruption to supply - claiming compensation
- Interruption to supply - how to keep your home safe
- Interruption to supply - what to do
- Landlord's responsibilities
- Marketing by suppliers
- Meter is faulty
- Mis-selling - making a complaint
- Moving a meter or other alterations to your connection
- Moving home - what to do about your gas and electricity
- National Association of Professional Inspectors and Testers
- Paying your landlord for your gas and electricity
- Prepayment meter is out of credit
- Prepayment meter top-up offered to you on your doorstep - scam
- Prepayment meters - paying for energy
- Price is increased by the supplier
- Priority Services Register for older or disabled people
- Reading a gas meter
- Rules for selling gas
- Safety in the home
- Safety in private rented housing
- Safety in public rented housing
- Safety when doing building work or landscaping
- Saving money on energy bills - overview
- Smart meters - saving money on energy bills
- Social tariffs
- Supply - overview
- Switched to another energy supplier without your consent
- Switching energy supplier - changing your mind
- Switching energy supplier if you are a tenant
- Switching energy supplier if you are in debt with your current supplier
- Switching supplier - high pressure sales techniques
- Switching supplier - top tips
- Switching supplier - what to do
- Transferring to another supplier unintentionally
- Winter fuel payments
- See also: Electricity
Gas Safe Register
Gay men
- Civil partnership for same-sex couples
- Discrimination at work
- Discrimination because of sexual orientation
- Ending a civil partnership
- Help for people experiencing or perpetrating physical or emotional abuse in a relationship
- Living together and civil partnerships - legal differences
- Young people
General practitioners
- See: Doctors
Gender reassignment discrimination
Gender recognition certificate
Gifts
Glass
Glasses
Goods
- Accepting the goods
- Age discrimination
- Age discrimination - exceptions
- Building - goods supplied and fitted by different traders - problems
- Building - goods supplied with building work - case histories of problems
- Building work - problems with goods supplied
- Buying goods and services from an overseas seller in Europe - rights and options
- Buying goods and services from an overseas seller outside Europe - rights and options
- Counterfeit goods
- Damaged during delivery
- Debt - seizure and sale of goods to pay debts
- Delivered goods are not what you ordered
- Delivery delays
- Direct discrimination
- Disability discrimination
- Disabled people - removing barriers to access goods
- Discrimination - common situations where discrimination is not allowed
- Discrimination - complaining about or reporting a trader for discrimination
- Discrimination - overview
- Discrimination - taking action
- Discrimination because of something connected to your disability
- Disposing of goods left behind
- Distance sales - cancelling an order for goods - template letter to trader
- Distance sales - how long is the cooling-off period
- Distance sales - returning goods - responsibilities and costs
- Do not match their description
- European Consumer Centres
- European organisations that help with consumer complaints
- Gender reassignment discrimination
- Goods found in the sea or on the seashore
- Goods left with a trader are lost, stolen or damaged
- Harassment
- Independent report on goods
- Not fit for purpose
- Not of satisfactory quality
- Pregnancy and childbirth discrimination
- Prices of goods are changed on a website or at a shop counter before you pay
- Product information - banned practices and unfair trading
- Race discrimination
- Refunds for goods no longer wanted - you've changed your mind
- Religion or belief discrimination
- Returning items to a shop because you've changed your mind
- Sales - consumer rights if goods were bought in a sale
- Sex discrimination
- Sexual orientation discrimination
- Sheriff officers' powers to seize goods
- Small claims procedure if you are claiming compensation for faulty goods or services
- Small claims procedure if someone is claiming compensation from you for faulty goods or services
- Stolen goods
- Trader leaves goods with you - your rights and responsibilities
- Trader refuses to return client's goods
- Treasure
- Unsatisfactory goods - consumer protection for businesses
- Unsolicited goods - consumer rights
- Victimisation
- Wreck - goods found in the sea or on the seashore
- See also: Consumers
Government departments
GPs
- See: Doctors
Graduate endowment
Grant of representation
- See: Confirmation
Grants
- Crofting grants
- Grants and schemes to help save money on energy bills
- Grants for house repairs and improvements
- Increasing your income
- Student grants
Green Card
Green Deal
- Code of practice
- Common problems
- Complaints about problems before or after taking out Green Deal
- Consumer protection
- Finance and repayments including early repayment
- Golden Rule
- Green Deal - overview
- Interest rates
- Switching energy suppliers
- Threatened disconnection because you are unable to meet payments
- What to think about before agreeing to take up the Green Deal
Grievance procedures
- Early conciliation
- Informal solutions
- Letter to raise a grievance at work
- Letter to raise a grievance at work - checklist of what to include in the letter
- Mediation
- Raising a formal grievance
Guarantee payments
- Laid off work - guarantee payments to cover reduction in earnings
- Short-time working - guarantee payments to cover reduction in earnings
Guarantees
- Builders - warranty protection for registered builders
- Building guarantees and warranties
- Claiming under a guarantee or warranty - how to claim
- Claiming under a guarantee or warranty if someone else bought the goods or service for you
- Claiming under a guarantee or warranty - is it worth it
- Extended warranties
- Extended warranties for electrical goods
- Electrical goods - cancelling an extended warranty
- Goods bought abroad
- Goods bought at auction
- Goods bought from a private seller
- Holiday contracts - independent travellers and breach of contract
- Holiday contracts for independent travellers - terms and conditions
- Mobile phone and satellite television insurance scams
- Mobile phone and satellite television warranty scams
- Refusing a claim under guarantee or warranty by a trader or manufacturer
- Trader asks for unnecessary information when making a claim
Guarantors
- Disputing a debt
- Energy supplier wants financial security before connecting you to the supply
- Guarantors for credit agreements
Guardians' allowance
Guide dogs
- See: Assistance dogs
Guns
- See: Firearms