Why is this important?
A to Z index - F
Fake goods
- See: Counterfeit goods
Family
Family-based arrangements
Family mediation
Family planning
- See: Contraception
Fares
- See: Travelling expenses
Farm workers
Fatal accident inquiries
Faulty goods
- Complaint about faulty goods - letter to trader
- Damage caused by faulty goods - claiming from the manufacturer
- Damage caused by faulty goods - claiming from the trader
- Evidence to support a complaint about a trader
- Faulty goods - overview
- Getting a repair or replacement
- Getting your money back
- Goods supplied with a service - letter of complaint to trader
- Letter before action - letter to trader about faulty goods
- Problems with goods bought on hire purchase - letter to credit provider
- Refunds - trader won't give you a refund
- Returning faulty goods for a refund - decision tree
- Returning goods because you've changed your mind - decision tree
- Sales - consumer rights if goods were bought in a sale
- Trader doesn't agree to put things right
Fee-paying schools
Ferry services
Fertility treatment
Filesharing
- Illegal filesharing - you are accused of copyright infringement - what to do
- Music - downloading, storing and sharing music
Films
Financial advice
Financial Ombudsman Service
- Disputing a debt - taking action
- Financial Ombudsman service - complaints about providers of financial services
- Insurance complaints
Financial services
Fines
Firearms
Fires
Fireworks
First-tier Tribunals
- Personal Independence Payment - late appeals to an independent tribunal
- Universal Credit - late appeals to an independent tribunal
Fishing
Fit notes
Fixed penalties
Flexible New Deal
- See: New Deal
Flexible working
Flooding
Flu
Fluoride
Food and drink
- Allergies
- Date marking
- Food and drink - overview
- Food poisoning caused by unsafe or poor quality food bought in a shop
- Food poisoning on a package holiday
- Genetically modified food labelling
- Labelling
- Organisations
- Out of date food bought in a shop
- Pricing
- Quality - poor quality food bought in a shop
- Registration of food premises
- Restaurants - poor quality food
- Selling food - regulations
- Social events - food and drink sold at social events
- Unhygienic or unclean food premises
- Unsafe food bought in a shop
- Weights and measures
Football
Footwear
Forced marriages
Forces Discount Scheme
Forms
Fostering
- Bedroom tax and foster carers
- Fostering - general information
- Fostering of children being looked after by the local authority
Fraud
- Benefits and tax credit fraud
- Credit card fraud
- Internet auctions - checking the seller is genuine
- Secondhand cars - checking the car is not stolen or on hire purchase
Freedom of information
Free personal and nursing care
Fridges and freezers
Freezers
- See: Fridges and freezers
Fuel
- Bill is in credit
- Bill is too high
- Bills - information that should be on your bill
- Bills - paying by direct debit
- Bills - paying quarterly
- Bills - payment methods overview
- Bills - problems paying your energy bill
- Bills - problems with energy bills - overview
- Bills - supplier has increased your direct debit
- Bills - who is liable to pay
- Bills - you haven't received a bill for a long time
- Bogus energy salespeople - common tricks
- Cold weather payments from the social fund
- Complaining to an energy supplier - template letter
- Complaining to the energy ombudsman
- Complaining to your energy supplier
- Deadlock letter - failure to agree in disputes over energy supply
- Disconnection - your supplier is threatening to disconnect you
- Doorstep sales - protecting yourself
- Dual fuel offers
- Energy Best Deal videos
- Energy monitors - saving money on energy bills
- Energy suppliers - face-to-face marketing code of practice
- Extra help for older people, disabled people and those on low income - overview
- Frequently asked questions about gas and electricity
- Fuel supply - overview
- Generating your own heating or electricity - options
- Guaranteed Standards for energy companies
- Insulation and draughtproofing - saving money on energy bills
- Mis-selling - making a complaint
- Paying your landlord for your gas and electricity
- Prepayment meter is out of credit
- Prepayment meter top-up offered to you on your doorstep - scam
- Prepayment meters - paying for energy
- Price is increased by the supplier
- Priority Services Register for older or disabled people
- Saving money on energy bills - overview
- Smart meters - saving money on energy bills
- Social tariffs
- Winter fuel payments
- See also: Domestic heating oil
- See also: Electricity
- See also: Energy efficiency
- See also: Gas
Fuel oil
- See: Domestic heating oil
Funeral directors
Funerals
- Abroad - death and funerals abroad
- Arranging a funeral
- Arranging and paying for a funeral
- Complaints
- Costs and services provided by funeral directors
- Funeral payments from the social fund
- Natural Death Centre
- See also: Death
Furnished accommodation
Furniture
- Fire safety requirements
- Furniture ombudsman
- Grants and loans for furniture
- Problems with furniture
- Secondhand furniture
- Video about your consumer rights