Why is this important?
Home improvement and property ombudsman organisations
This page gives details on ombudsman organisations to help deal with disputes concerning home improvements and property issues.
Ombudsman
The Furniture Ombudsman
The Furniture Ombudsman is an independent organisation which specialises in providing alternative dispute resolution for consumers of the furniture, home improvement and floor coverings industry. If you have a dispute about your furniture, kitchen or bathroom installation or floor covering which you cannot resolve after you have been through the complaints process with the retailer or trader, contact the Furniture Ombudsman. If the trader is a member of the Furniture Ombudsman they can help you. If not, they can still offer an inspection service, to help you resolve the case in court. The contact details are:
The Furniture Ombudsman
Maxwell Road
Stevenage
SG1 2EW
Tel: 0845 653 2064
Email: info@thefurnitureombudsman.org
Website: www.thefurnitureombudsman.org
Ombudsman Services: Property
The Ombudsman Services: Property is a free and independent service. It can investigate complaints made against chartered surveying firms, surveyors, estate agents, residential managing agents and other property professionals that are members of its scheme. Before complaining to the Ombudsman Services: Property, you must first have complained to the relevant firm and given it a chance to resolve the problem. The contact details are:
Ombudsman Services: Property
PO Box 1021
Warrington
WA4 9FE
Tel: 0330 440 1634 (Monday to Friday from 9.00am to 5.00pm)
Textphone: 0330 440 1600
Email: enquiries@os-property.org
Website: www.ombudsman-services.org