Buying at an online auction
When you buy from an internet auction, you may have fewer rights to protect you if something goes wrong.
If you use a ‘buy it now’ option, you will have extra cancellation and delivery rights.
This content applies to Scotland
Buying at an online auction – how it works
How online or internet auctions such as eBay work.
Checking the seller’s identity
How to find out about who is selling you goods in an online auction and whether they are trustworthy so you can buy with safety and confidence.
Making a complaint
What to do if you have a problem with something you bought at an online auction.
Top Tips for buying at an online auction
Top tips on things to check before buying at an online auction including seller identity, price, are the goods authentic, terms and conditions and payment methods.