News

Shared parental leave

Sharing parental leave and pay with your partner on or after 5 April 2015.

2 September deadline for registering to vote in the Scottish Independence Referendum

Who is eligible and how to vote in the Scottish Independence Referendum.

New rights for victims of crime

New rights in relation to police interviews, victim statements and receiving information about the offender.

Earlier collection times for Royal Mail post boxes

Changes to collection times and signposting to alternative late collections.

Tax credits annual review deadline extended

You now have until 10pm on Wednesday 6 August to renew your tax credits claim.

Benefits and undeclared income

DWP to use HMRC Real-Time Information to uncover undeclared income, benefit fraud and error.

Your energy rights as a tenant

Tenants and entitlement to switching energy supplier.

Copycat websites - avoid being conned

Tips to avoid being scammed by mistakenly using copycat websites, instead of official sites.

More news…

Getting help from a Citizens Advice Bureau

Citizens Advice Bureaux offer free, confidential, and impartial advice from over 250 locations.

Citizens Advice consumer service

Help and advice on consumer problems on the web and over the phone.

Fact sheets


Use our sample letters

Use our easy-to-complete interactive letters when you want to complain about a consumer, debt or employment problem.

Personal budget planner

Plan your weekly budget then work out how much money you will have left to pay back your debts.

Payday loan problems

Have you taken out a payday loan?
Is your lender sticking to the rules?

Share with your friends

It's easy to let your friends and family know about our advice. You can share Adviceguide through:

About Citizens Advice

Every year our advice helps over 250,000 people, and our campaigns for better policies benefit even more. 2,500 volunteers make our work possible. Volunteering is both rewarding and fun.