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Working over Christmas

Your rights if you are asked to work on bank holidays during Christmas and New Year.

National Confidential Forum

The National Confidential Forum has been set up to hear testimony from adults who were in care as children.

Business DAS

Small to medium businesses can now use the DAS scheme to deal with their debts.

Free school meals

From January 2015, more children will be able to get free school meals.

NHS low income scheme error

You may be entitled to a payment if you applied between October 2003 and September 2008.

The Chancellor's Autumn Statement

Government plans for benefits, tax and national insurance.

Parcel delivery scams – calling a premium rate number

How to avoid postal delivery scams which ask you to call a premium rate number.

Shared parental leave

Sharing parental leave and pay with your partner on or after 5 April 2015.

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Fact sheets


Use our sample letters

Use our easy-to-complete interactive letters when you want to complain about a consumer, debt or employment problem.

Personal budget planner

Plan your weekly budget then work out how much money you will have left to pay back your debts.

Payday loan problems

Have you taken out a payday loan?
Is your lender sticking to the rules?

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