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Site updated:

12 February 2012

Air travel

This information applies to England, Wales, Scotland and Northern Ireland

You can find information about air travel on the website of the Civil Aviation Authority (CAA), the UK watchdog for the aviation industry.

Information on this website includes:

  • cancellations
  • delays
  • overbooking
  • check-in, security and departure
  • baggage
  • making a complaint.

You can find the website at: (New window) www.caa.co.uk.