Buying at an online auction

When you buy from an internet auction, you may have fewer rights to protect you if something goes wrong.

If you use a ‘buy it now’ option,  you will have extra cancellation and delivery rights.

This content applies to Northern Ireland

How online or internet auctions such as eBay work.

How to find out about who is selling you goods in an online auction and whether they are trustworthy so you can buy with safety and confidence.

What to do if you have a problem with something you bought at an online auction.

Top tips on things to check before buying at an online auction including seller identity, price, are the goods authentic, terms and conditions and payment methods.