Problems with holiday accommodation

This section explains what you can do if your accommodation does not meet the brochure description.

This content applies to Northern Ireland

What to do if there’s major building works at your holiday destination that can spoil your holiday.

What to do if you’re unhappy with the standard of your holiday accommodation and claiming compensation.

What to do if you’re holiday didn’t meet the brochure description and claiming compensation.

What you can do if your holiday is spoilt by noise and claiming compensation.