News
Thinking of taking your pension early – watch out for pension scams!
Warning of scams encouraging you to access your pension early, leaving you with a large tax bill and no retirement income.
New rules to protect you when you take out insurance
What you are meant to tell your insurer when you take out a policy.
Royal Mail changes from 2 April
Changes to Royal Mail parcel delivery services and compensation amounts when things go wrong.
Changes to MOT tests
Extra checks in the MOT test to cover electrical features of car safety.
No more expensive payment surcharges on credit and debit cards
From 6 April traders mustn’t charge you more to pay by credit or debit card than it costs them to process the payment.
Plastic bag levy
5p charge for each single use carrier bag you get from your retailer, from 8 April.
FAQs
About Citizens Advice Northern Ireland
Every year our free, independent and confidential advice helps over 83,000 people in bureaux and over 180,000 people online. Our campaigns for better policies benefit even more.
Over 200 volunteers have fun and learn new skills while making our work possible.
Personal budget planner
Work out how much money you have to pay back debts that are less urgent.
Get advice
Citizens Advice Northern Ireland offers free, confidential, impartial and independent advice from over 140 locations. Our advice helps people resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues. It is available to everyone.
Payday loan problems
Have you taken out a payday loan?
Is your lender sticking to the rules?