FCA takes over regulation of consumer credit firms

FCA replaces OFT and introduces new rules for payday lenders and debt management companies.

Better speech to text phone services

Text relay service for people who have trouble hearing or speaking when using the phone.

Is your mobile provider treating you fairly?

Consumer International's campaign for a fair deal for mobile phone users.

Understanding your customers’ rights

Check whether your business complies with consumer law.

Information for disabled people employing a carer or personal assistant

Enhanced Disability Tax Guide website for disabled people taking on a carer or personal assistant.

Compensation if you’ve been mis-sold credit card or identity fraud protection insurance

Entitlement to compensation if you've been mis-sold credit card or identity fraud protection insurance.

More news…

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Payday loan problems

Have you taken out a payday loan?
Is your lender sticking to the rules?