Find information about how to choose the best mobile phone deal , what your rights are when you buy a mobile phone and how to deal with problems.
Find information about how to choose the best mobile phone deal , what your rights are when you buy a mobile phone and how to deal with problems.
Information about mobile phone contracts including, when it's a good option, how to choose one, your rights to cancel, mis-selling of contracts, cashback deals and other special offers
Information on how to get out of your mobile phone contract early and switch to a new service provider or negotiate a better deal with your current provider.
Information about Pay As You Go mobile phone services, including whether it might be the best option for you and how to choose the right tariff.
Information about mobile phone SIM-only services, including how this compares with Pay As You Go and mobile phone contracts and how to choose a SIM-only service.
Information about mobile phone bills, including what to do if someone else runs up an expensive bill on your phone, how to dispute the size of a bill and what to do if you get unwanted calls.
Information about the costs of making and receiving mobile phone calls and using other mobile phone services abroad
How to complain about your mobile phone service, including the size of your bill, the tariff you're being charged, mis-selling and slamming and problems claiming cashback offers. Also tells you how to complain if your handset is faulty.
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