Site updated:

12 February 2012

Bailiffs

hand on the door knocker

If you owe money, your creditor has various options to try and get their money back. Instructing bailiffs to take your things away is one of these options.

These pages tell you more about what to do if you get a visit from bailiffs, including when you'll have to let them into your home, what bailiffs can and can't do, your rights if a bailiff calls at your home and what happens if a bailiff takes your things.

About bailiffs

Gives you general information about bailiffs including what they do, when they're used, types of bailiffs, how bailiffs are authorised, what to check if you're visited by bailiffs.

How to stop bailiff action

Find out what you can do to stop the bailiffs action going ahead including asking the court to suspend a county court warrant or a High Court writ, making an offer of repayment to the bailiffs or the creditor, other ways to pay back council tax arrears.

Letting bailiffs into your home

Tells you about the bailiffs rights to enter a property and what you can do to stop them taking your things, including when you can refuse to let the bailiffs into your home, when they can force their way in, tips for keeping the bailiffs out, what if you hide or remove things, what happens to vehicles, what if the bailiffs can’t get into your property.

What happens if the bailiffs get in

Find out what bailiffs do once they get into a property, including what things they can and can't take to sell, what to do if you're asked to sign a walking possession agreement, what happens if the bailiffs take your things away there and then, getting your things back once they've been taken.

The sale of your goods

Tells you what happens to your things if they're taken for sale including how soon the goods will be sold, getting the best price for your things, what if you pay off the arrears before the sale, buying your goods back, what happens to the money raised, what if the sale doesn’t raise enough money to pay off what you owe.

Bailiffs' charges

Tells you about paying bailiffs charges including what bailiffs can charge you for and how much, what happens if you pay off the debt and what to do if you think the charges are wrong.

Complaining about bailiffs

Find out what you can do if you have a complaint about an individual bailiff or a bailiffs firm, including complaining to the local authority about council tax bailiffs, taking your complaint to the bailiff’s professional body or an ombudsman, taking court action against bailiffs.

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