Most people need an account with a bank or building society. It's important to have the right information about opening and running an account to help you manage your money properly and deal with any problems which crop up.
Read the following pages to find out more.
Find out how to open a bank account, change your bank account, and about the different types of bank accounts, including basic bank accounts
Information about how bank accounts work, including payments into your account, direct debits, cash machine withdrawals, overdrafts and bank charges.
Information about security when you use your bank account, including keeping cards and PIN numbers safe, what to do if you lose your card or cheque book and identity theft.
Find out about cheques, including how long it should take for a cheque to clear, whether you can cancel a cheque and what happens if a cheque bounces
Find out about joint bank accounts, including how to open a joint account, the rules about using a joint account, who is responsible for any debts and what to if there is a disagreement between the account-holders
Information about what to do if a bank goes out of business, including whether you can get your money back and getting compensation.
Information about what to do if things go wrong with your bank or building society, including how the bank should treat you, tips for making a complaint and going to court.
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