This information applies to England, Wales and Scotland
This information applies to:
If you have housing questions or problems, there is help available for you if you are in the Armed Forces, a veteran or a family member of someone in the Armed Forces or a veteran.
You can use this information to find out about the help available to you, depending on your situation. You can also use this information to find out about organisations that can help you with your housing needs.
If you are leaving the Armed Forces you have the right to help with finding somewhere to live.
You can get help through the Joint Service Housing Advice Office (JSHAO).
They provide information and advice for you and your dependants, especially if you are about to return to civilian life. If you are a veteran currently living in Armed Forces housing, they can help you move out and find a civilian home.
You can contact JSHAO in the following ways:
Joint Service Housing Advice Office
Headquarters Land Forces
Erskine Barracks
Wilton
Salisbury
Wiltshire
SP2 0AG
Civilian Telephone: 01722 436575
Military Telephone: 94331 2575
Fax: 01722 436577
Email: LF-JSHAO-MAILBOX@mod.uk
Website: www.mod.uk.
If you are a serving member of the Armed Forces you may be able to get some help with the cost of buying a home. If you are eligible, the Armed Forces Home Ownership Scheme may be able to lend you between 15 and 50% of the value of a home that you choose on the open property market.
In England and Wales, for more information about the Armed Forces Home Ownership Scheme, see Buying a home.
In Scotland, for more information about the Armed Forces Home Ownership Scheme, see Buying a home.
In England and Wales, if you need specially adapted accommodation, for example because you are disabled or have a disabled child, you can apply to have your details entered on to one or more Accessible Housing Registers.
For more information about Accessible Housing Registers, see Finding accommodation.
If you are a veteran, you can get help to find somewhere to live from your local council. They can give you free advice on housing options, and advice if you are homeless or threatened with homelessness.
For more information about the advice available from your local housing authority, see Finding accommodation.
You can find details of your local council on the Directgov website at: www.direct.gov.uk.
If you are single you can get help from The Single Persons Accommodation Centre for the Ex Services (SPACES).
SPACES helps single ex service personnel find housing throughout the United Kingdom which can be temporary or permanent. If you contact them within six months of leaving the Armed Forces they may be able to help you find accommodation. If you have been out of the Armed Forces for more than six months they can provide you with information and advice on housing.
You can contact SPACES at:
SPACES
Regional Resettlement Centre
St. Aidan's Road
Catterick Garrison
Catterick
North Yorkshire
DL9 3AY
Telephone: 01748 833797 or 01748 872940 or 01748 830191
Fax: 01748 835774
Email: spaces@echg.org.uk
Website: www.spaces.org.uk.
If you don't have anywhere to live, you can get help from your local council.
The council will help you find permanent housing, if they decide that you are a priority need.
If you live in England or Scotland, you will be in priority need if you are vulnerable because of your time in the Armed Forces.
If you live in Wales, anyone leaving the Armed Forces will be a priority need.
For more information about finding somewhere to live, see Finding accommodation.
If you have nowhere to live, you can get help and advice from an experienced adviser, for example at a Citizens Advice Bureau. To search for details of your nearest CAB, including those that can give advice by email, click on nearest CAB.
You may also be able to get help from some veterans' organisations.
If you need everyday help, or help with things like adaptations to your home, you may get this from your local council or the welfare service of the Service Personnel and Veterans Agency.
In England, for more information about the help available from your local council, go to the Directgov website at: www.direct.gov.uk.
In Wales, you can find out more about the help available to you through your local authority by visiting their website. You can find a list of local authorities in Wales, and links to their websites by visiting the Welsh Assembly Government's website at:wales.gov.uk.
In England, Wales and Scotland, you can find out more information about the help available from the Service Personnel and Veterans Agency by contacting them at:
Helpline: 0800 169 22 77
Website: www.veterans-uk.info.
For more information about the services your local authority may offer, and how to access these services, see Community care.
You may also be able to get help from some veterans' organisations.
There are a number of care homes available just for elderly and disabled veterans.
You can find out more information and advice about this from the Royal British Legion.
Their contact details are:
Legionline: 08457 725 725
Email: via the website www.britishlegion.org.uk.
Website: www.britishlegion.org.uk.
For more information about housing options for older and disabled people, see Care homes.
For more education information, see Help with training and qualifications for people leaving the Armed Forces and veterans.
For more financial information, see Benefits and concessions for the Armed Forces, veterans and their families.
For more health information, see Healthcare for people injured in the Armed Forces and veterans.
For more pensions information, see Pension and compensation schemes for the Armed Forces, veterans and their families.
For more information on housing, see the Housing section of this website.
The Royal British Legion provides advice and information for all veterans and their dependants. You can get advice by contacting them at:
Legionline: 08457 725 725
Email: via the website www.britishlegion.org.uk.
Website: www.britishlegion.org.uk.
They have a number of care homes for serving people and veterans. You can find more information about these on their website at: www.britishlegion.org.uk.
The Royal British Legion also provide a full list of the housing options available for veterans. You can find more information on the list on their website at: www.britishlegion.org.uk.
The Service Personnel and Veterans Agency (SPVA) have produced a Knowledge Map. You can use this to find details of other organisations in your area that may be able to help you.
You can search for organisations that help with:
You can find the Knowledge Map online at: www.veterans-uk.info.
Or you can call the SPVA helpline on 0800 169 22 77.
The Sir Oswald Stoll Foundation provides housing and support to vulnerable and disabled veterans and their dependants in England.
If you are offered a place in one of their homes, they provide a home for life if you need it, or help to find training and work to get back to independent living.
You can find out more about the services they offer by contacting them at:
Sir Oswald Stoll Foundation
446 Fulham Road
London
SW6 1DT
Telephone: 0207 385 2110
Website: www.oswaldstoll.org.uk.
If you are serving in the Armed Forces, a veteran or the dependant of those serving and veterans, you can get free housing advice from The Soldiers, Sailors, Airmen and Families Association (SSAFA) Forces Help.
They provide advice and assistance to those eligible for help. They also provide some housing facilities.
They also provide help to people who are homeless.
You can find out more information by contacting the housing advisor at:
Telephone: 020 7463 9398
Email: housing@ssafa.org.uk
Website: www.ssafa.org.uk.
If you are homeless, or are likely to become homeless, you can get help from Veterans Aid.
They can provide direct and immediate help to vulnerable veterans with finding hostel accommodation.
You can find out more information by contacting them at:
Veterans Aid
40 Buckingham Palace Road
Victoria
London
SW1W 0RE
Helpline: 0800 012 68 67
Email: info@veterans-aid.net
Website: www.veterans-aid.net
Veterans Scotland offers access to accommodation managed by its member organisations. A range of housing options are available for veterans and their dependants to rent. This ranges from hostel accommodation for single people, to houses adapted for disabled veterans. There are properties throughout Scotland.
You can find out more information by contacting them at:
Veterans Scotland
New Haig House
Logie Green Road
Edinburgh
EH7 4HR
Telephone for general information: 0131 550 1569
Telephone for housing advice: 0131 550 1595
Fax: 0131 557 5819
Email for general information: vsadmin@poppyscotland.org.uk
Email for housing advice: enquiries@veteransscotland.org.uk
Website: www.veteransscotland.co.uk.
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