Problems at work

If you have a problem at work, these pages will help you understand how to tackle it and what to do at each stage, whether you're sorting things out informally, taking out a grievance or making a claim to an employment tribunal.

This content applies to England

Information on how to solve problems with employers or work colleagues. Covers different approaches to the problem and getting advice.

The early conciliation process from the Advisory Conciliation and Arbitration Service (Acas) that you will have to use to try and solve a dispute at work before being able to make a claim to an employment tribunal.

How the early conciliation process affects the time limit for your claim to an employment tribunal (ET).

Information on grievances in the workplace, including what is a grievance, raising a formal grievance, mediation, conciliation and employment tribunal claims.

Grievance process overview - flow chart.

Letter to raise a grievance by an employee about something which has happened at work.

Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information.

Information for employees who have been disciplined about behaviour, absence from work, or standard of work, including what is disciplinary action, informal solutions, disciplinary in dismissal procedures, mediation, conciliation and employment tribunal claims.

Information on sources of help to deal with problems in the workplace, including trade unions, legal help, advice agencies and other organizations.

Link to Volunteering England leaflet that suggests possible courses of action if something goes wrong when you are involved in voluntary work.