Looking after people
You may need community care services if you are older, disabled or ill.
These pages explain how you can find out what services are available and how you can get them.
You can also find out about local authority services for children in need and what happens when a child goes into care.
Information on community care services, including assessments for services and which services may be charged for.
Help and support available for carers including care needs assessments and financial help.
A definition of children in need and information on the services which local authorities must provide.
Information on care orders including when care orders are made and on the care options for children who are subject to care orders.
Complaining about social care services
- Where to start
- Deciding whether to make a complaint
- Deciding what outcomes you want to achieve
- Social care complaints procedure
- Who you can go to when you have a problem
Information on managing someone’s affairs including ordinary, lasting and enduring power of attorney, and mental capacity.