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Price of stamps to rise

The cost of sending letters is going up, but some parcel prices are coming down.

25 March 2015

Pension Wise booking system opens

The rules for taking personal pensions are changing – from 6 April you’ll be able to access and use your pension pot in any way you want if you’re aged 55 or over. Pension…

25 March 2015

Are you self-employed?

Tell us about your experience so we can help to make life easier for self-employed people.

18 March 2015

Personal Independence Payment (PIP) - roll out to more postcodes

New areas where DWP will ask existing DLA claimants to claim PIP.

28 January 2015

House sale by tender process

Selling a property by a tender process - buyer pays estate agent fees.

23 January 2015

Universal Credit - roll out to more jobcentres in the new year

List showing the local authorities and jobcentres that will begin to deliver Universal Credit between February and April 2015.

17 December 2014

Water charges changes for customers of Welsh Water and Dee Valley Water

New rules about providing information about the people who occupy a property.

15 December 2014

NHS low income scheme error

You may be entitled to a payment if you applied between October 2003 and September 2008.

8 December 2014

Civil partners get option to convert to marriage

Same-sex couples will have the option to convert their civil partnership into a marriage, from 10 December.

10 December 2014

Pensions guidance

Citizens Advice will offer free face-to-face guidance on pensions, from April 2015.

3 December 2014

Shared parental leave

Sharing parental leave and pay with your partner on or after 5 April 2015.

28 November 2014

State Pension is changing

Outlines how state pension will change from 6 April 2016 and who will be affected.

18 November 2014

Drink drive limit to be lowered before Christmas

Drink drive blood alcohol limit being lowered in Scotland, from 5 Dec.

14 November 2014

Immigration checks by landlords

New legal requirement for private landlords to check immigration status before letting a property to them.

12 November 2014

Holiday pay and overtime

Holiday entitlements and what to do if you think you have been underpaid holiday pay.

10 November 2014

Tax return deadlines

Avoid a fine by completing your tax return online before 31 Jan 2015, as the deadline for paper returns has passed.

10 November 2014

Tax credits - recovery of old debts

Recovery of old tax credit overpayment debts by HM Revenue and Customs, from October 2014.

3 November 2014

More support for separating couples and parents

Help with legal and practical issues for separating couples, from the Ministry of Justice.

31 October 2014

Warm Home Discount – more pensioners to benefit

Help with electricity bills for pensioners and some people on a low income.

29 October 2014

Employment and Support Allowance (ESA) medical certificates

Sending in medical certificates (fit notes) to the DWP to support your claim for ESA.

28 October 2014

JSA and ESA waiting days

Waiting days to increase from 3 to 7 days if you’re making a new claim for JSA or ESA.

28 October 2014

Tax refund email scams

Warning from HMRC about scam e-mails promising a tax refund.

21 October 2014

Be an energy shopper!

Ofgem changes to the energy market to help people get a better deal from their energy supplier.

15 October 2014

Electricity rebate

All electricity suppliers are to pay their customers a £12 electricity rebate.

13 October 2014

Pyramid selling – watch out!

Don’t be tempted to join a pyramid selling scheme - you are likely to lose money.

13 October 2014

Getting a fairer deal for prepayment meter energy customers

Support our Fair play for prepay campaign.

1 October 2014

Inheritance: how changes to the intestacy rules may affect you

Spouses and civil partners will receive more if their partner dies without a will.

1 October 2014

Unhappy with a letting agent?

Requirement for letting agents to join a government approved redress scheme for dealing with complaints.

1 October 2014

Unfair trading - new rights for consumers

New rights where a trader has engaged in a misleading or aggressive practice.

1 October 2014

DWP home visits to check your benefits

Home visits by a DWP officer, for some claimants chosen at random to have their benefits checked as correct.

17 September 2014

Child Benefit and Child Tax Credit for 16-19 year olds

Claiming for 16-19 year olds if they are in full-time approved education or training.

9 September 2014

Statement of principles for parcel deliveries now covers the UK

Guidance about deliveries when you've ordered online, especially relevant if you live in a remote area.

4 September 2014

Ante-natal appointments: new right to time off work

A pregnant woman’s husband, civil partner or partner will be able to attend up to two ante-natal appointments from 1 October.

9 September 2014

Earlier collection times for Royal Mail post boxes

Changes to collection times and signposting to alternative late collections.

8 August 2014

Benefits and undeclared income

DWP to use HMRC Real-Time Information to uncover undeclared income, benefit fraud and error.

30 July 2014

Support our Advice for the future campaign

Our campaign to highlight the value of the Citizens Advice service.

25 July 2014

New pension rules - what do they mean for you?

Changes to the way you can access your pension savings, from April 2015.

23 July 2014

Registering to vote - new changes announced

The introduction of Individual Electoral Registration means that you will have to register to vote yourself.

1 July 2014

Flexible working right extended

Right to ask to work flexibly extended to those who have worked for their employer for at least 26 weeks.

25 June 2014

Have you found it difficult to claim PIP?

Help and advice for claiming PIP.

20 June 2014

Have you been offered a free pension review out of the blue?

Warning about free pension advice offered via an unexpected contact.

23 May 2014

Keep track of your ESA claim with our new claimant diary

Record important details of your claim and help us push for change in how ESA is claimed.

21 May 2014

Older news

Overview and content list for news archive.

Citizens Advice

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