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Phones, TV, internet and computers
Read about how the law protects you and ensures you are not treated unfairly by a company.
Find out about your rights, including how to switch and how to sort billing problems.
This content applies to England
Problems with contracts, packages and offers
Problems with switching providers
Problems with a bill
Problems with services related to your contract
TV licences
Equipment and services for disabled people
Mobile phones
Choosing a provider
Making a complaint
Staying safe
Problems with broken or faulty equipment
The internet - filesharing and copyright
Frequently asked questions about communications
Frequently asked questions about communications.