Protection for the consumer

When you buy goods and services you are protected by the law. These pages explain the different ways in which consumers are protected and what you can do if things go wrong.

This content applies to England

Scams

Trading Standards

Citizens Advice consumer service

Discrimination in goods and services

Consumer contracts

View all… in Consumer contracts

Unfair trading

Problems using price comparison websites

What to do if you are unhappy about how your personal data has been used by a price comparison website or with the information you have been given.

Know your consumer rights

Videos about your consumer rights.