Different ways of buying

Your rights differ depending upon how you buy something.  

You may buy something on credit, online, by mail order, by phone. You may also buy on your doorstep, at a boot sale or from a private or overseas seller.

Find out more about these ways of buying in this section.

This content applies to England

Private sales and car boot sales

Your rights if you bought goods at a reduced price in a sale, including what happens if you change your mind and faults that were pointed out to you by the seller.