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Trader has been negligent
What to do if your belongings are damaged, lost or stolen when left with a trader. Find out how to make a claim if you are injured when having a service done.
This content applies to England
You’ve been injured because of a service you've had done
What you can do if you are injured by a trader including asking for an apology for what has happened and claiming compensation. This could be for physical or emotional injury.
You’ve been injured because of a service you've had done – what to do before making a claim
Claiming for compensation if you are injured by a trader.
Your belongings are damaged, lost or stolen while left with the trader
Your rights when you have a service provided and the trader does not take reasonable care of your goods and what to do if the trader has been negligent.