Problems with cost
You may have been charged more for a job than expected or you need more work doing than you had thought.
Find out what to do in these situations.
Paying a deposit for building work and when you may be able to get your deposit back.
Call-out charges, when you might be charged and what to do if you think a trader has mislead you about call-out charges.
What you can do if extra building work is discovered that you didn't agree to after building work has started.
What you can do when more building work needs doing than agreed to or the builder charges more for the work than expected or agreed.
What you can do about problems caused by building work that was carried out before you moved into your home and what to do if you have problems with the structure of your property.
Who is responsible for building work carried out by sub-contractors and who to complain to if things go wrong.