Advice for disabled travellers
These pages offer advice for disabled people who want to use the train, bus or a taxi. It also has information on concessionary fares and what services are available to help you get around.
How to decide if, as a disabled traveller, you may be eligible for concessionary, or free travel on public transport, and how you can claim concessionary fares.
Access rights for disabled people and wheelchair users when travelling by train.
Assistance and facilities disabled people and wheelchair users can expect when travelling by bus or coach.
Access rights for disabled people, wheelchair users and people with assistance dogs, when travelling by licensed taxis and private hire vehicles.
How to make sure disabled or reduced mobility travellers get the help they need, by notifying the airline in advance.
Help disabled or reduced mobility travellers can expect to receive at an airport.
Help disabled or reduced mobility travellers can expect to receive when boarding and while on the plane.
Facilities and assistance for disabled and reduced mobility travellers and when using underground services.