Advice for disabled travellers
These pages offer advice for disabled people who want to use the train, bus or a taxi. It also has information on concessionary fares and what services are available to help you get around.
How to decide if as a disabled traveller you may be eligible for concessionary or free travel on public transport, and how you can claim concessionary fares.
Access rights for disabled people and wheel chair users when travelling by train.
Facilities and assistance disabled people and wheel chair users can expect when travelling by bus.
Access rights for disabled people, wheel chair users and people with assistance dogs, when travelling by licensed taxis and private hire vehicles.
Help disabled or reduced mobility people can expect to receive before travelling by air.
Help disabled or reduced mobility people can expect to receive when arriving at the airport.
Help disabled or reduced mobility people can expect to receive when boarding and when on the airplane.
Facilities and assistance for disabled people and when travelling on underground services.