Price of stamps to rise

The cost of sending letters is going up, but some parcel prices are coming down.

House sale by tender process

Selling a property by a tender process - buyer pays estate agent fees.

Water charges changes for customers of Welsh Water and Dee Valley Water

New rules about providing information about the people who occupy a property.

NHS low income scheme error

You may be entitled to a payment if you applied between October 2003 and September 2008.

Civil partners get option to convert to marriage

Same-sex couples will have the option to convert their civil partnership into a marriage, from 10 December.

Pensions guidance

Citizens Advice will offer free face-to-face guidance on pensions, from April 2015.

Shared parental leave

Sharing parental leave and pay with your partner on or after 5 April 2015.

State Pension is changing

Outlines how state pension will change from 6 April 2016 and who will be affected.

Drink drive limit to be lowered before Christmas

Drink drive blood alcohol limit being lowered in Scotland, from 5 Dec.

More news…

Getting help from a Citizens Advice Bureau

Citizens Advice Bureaux offer free, confidential, and impartial advice from over 3,500 locations.

Citizens Advice consumer service

Help and advice on consumer problems on the web and over the phone.

Registered with a new GP?

Have you registered with a GP recently? If so, we'd like to hear how the process was for you.

Use our sample letters

Use our easy-to-complete interactive letters when you want to complain about a consumer, debt or employment problem.

Personal budget planner

Plan your weekly budget and then work out how much money you will have left to pay back your debts.

Fair play for prepay

Do you prepay for your gas or electricity? We want to know how you heat your home.

Share with your friends

It's easy to let your friends and family know about our advice. You can share Adviceguide through:

About Citizens Advice

Every year our advice helps over two million people, and our campaigns for better policies benefit even more. 21,500 volunteers make our work possible. Volunteering is both rewarding and fun.

Fact sheets

Other languages

Some of our popular pages have been translated.