Garage repairs and services
If you've taken your vehicle to a garage for a repair or service, you may be unhappy with the cost or quality of the work, or the way you've been treated.
Find out what your rights are and what the garage should do to try and put things right.
There's also information about taking your complaint further and details of other organisations who can help you.
This content applies to…
Problemau gyda chost trwsio cerbyd, neu ei wasanaethu, mewn garej
What to do if a garage tries to charge you unfairly for work on your car. Covers your rights if you agreed a price before work was done, rights if you did not agree a price beforehand, charging for extra faults found after the price was agreed and how to dispute a bill.
Problemau gydag ansawdd atgyweiriadau neu wasanaeth mewn garej
What to do if you are unhappy about the quality of work done on your car by a garage. Covers getting poor repairs fixed free of charge, getting a second opinion and problems with replacement parts.
Mae garej yn cymryd gormod o amser i drwsio cerbyd neu ei wasanaethu
What to do if a garage takes too long to repair or service your vehicle. Covers what counts as an unreasonable amount of time, breach of contract and who to approach to claim compensation.
Mae eich cerbyd yn mynd ar goll neu’n cael ei ddwyn neu ei ddifrodi tra’i fod yn y garej
What do if your vehicle is lost stolen or damaged while being serviced or repaired at a garage. Covers checking whether the garage has insurance, or as a member of a trade association and your rights while a vehicle is being repaired or replaced.
Sut i gwyno ynglŷn â garej
How to complain about service, quality of repairs or bills received from a garage. Covers formal and informal complaints, using a trade association, reconciliation and arbitration and taking court action.
Garejys – Help pellach a manylion cyswllt
How to contact trade associations or other consumer organisations if you've had a problem with service, quality of repairs, or bills received from the garage.
