Energy

You may have problems when getting connected or paying your energy bills. Here you can find out how to choose a supplier or switch to another one, and what your rights are.

There is also information about how to save money on your energy bills and what help might be available.

This content applies to…

Choosing your energy supplier

Frequently asked questions about gas and electricity.

Fact sheet about fuel debt, covering ways of paying gas and electricity arrears and what to do if you are threatened with disconnection of supply, including advice for vulnerable customers.