Newyddion

Tax refund email scams

Warning from HMRC about scam e-mails promising a tax refund.

Big Energy Saving Week

Promoting positive, practical advice to help you take control of bills and save energy.

Be an energy shopper!

Ofgem changes to the energy market to help people get a better deal from their energy supplier.

Electricity rebate

All electricity suppliers are to pay their customers a £12 electricity rebate.

Pyramid selling – watch out!

Don’t be tempted to join a pyramid selling scheme - you are likely to lose money.

Wonga – important changes for customers

Wonga has agreed with the Financial Conduct Authority to make changes to how it lends to customers.

Tax discs - end of the road

From 1 October, you won’t have to display your paper tax disc on your car.

Getting a fairer deal for prepayment meter energy customers

Support our Fair play for prepay campaign.

Inheritance: how changes to the intestacy rules may affect you

Spouses and civil partners will receive more if their partner dies without a will.

Mwy o newyddion…

Getting help from a Citizens Advice Bureau

Citizens Advice Bureaux offer free, confidential, and impartial advice from over 3,500 locations.

Citizens Advice consumer service

Help and advice on consumer problems on the web and over the phone.

Advice for the future

For 75 years, the Citizens Advice service has provided free, confidential advice and influenced decision makers. We need your support for our work to continue.

Use our sample letters

Use our easy-to-complete interactive letters when you want to complain about a consumer, debt or employment problem.

Personal budget planner

Plan your weekly budget and then work out how much money you will have left to pay back your debts.

Payday loan problems

Have you taken out a payday loan?
Is your lender sticking to the rules?

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About Citizens Advice

Every year our advice helps over two million people, and our campaigns for better policies benefit even more. 21,500 volunteers make our work possible. Volunteering is both rewarding and fun.

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